Securus Technologies Sets the Pace in Delivering Innovative Technology Solutions to Correctional Facilities
Securus Technologies is a privately held technology company that provides communication solutions, inmate monitoring and data management solutions to correctional facilities. We are based in Dallas, Texas. We serve more than three thousand facilities and over a million inmates. Our portfolio includes public safety solutions, incident management and emergency response, investigation, biometric analysis, monitoring products, and information management solutions among others.
Securus Technologies was created out of a merger of two leading prison technology providers, T-Netix and Evercom, in 2004. We enable inmates to connect with their families and associates. The technology solutions we enable facilities to manage their inmate populations while maintaining public safety efficiently. We were the first company to offer video visitation solutions saving families and facilities logistical expenses and enabling better communications.
We have rapidly grown to become the biggest provider of prison services through investments in technology and strategic acquisitions. Between 2012 and 2015, we made more than nine acquisitions of technology and complimentary service providers such as Syscon Justice Systems, CellBlox, Guarded Exchange, Telerus, and Primonics among others. In a bid to demonstrate our commitment to public safety, we recently published customer comments on how the technology solutions we provide are helping them prevent and solve crimes in correctional facilities.
Additionally, we recently received an A+ rating and formal accreditation by the Better Business Bureau for advances in enabling transparency and trust in our communications. We have a strong focus on human capital and technology investments. We pride ourselves in having experienced personnel including engineers, designers, and technology specialists who implement and manage our comprehensive technology systems.
We operate a dedicated call center and a responsive customer care department. We have continuously diversified our product portfolio to meet the changing demands of correctional facilities and inmates. Continuing our pioneering culture, we have over two hundred technology patents with numerous others waiting for approval.