Rick Smith of Securus Technologies drives innovation while keeping customer prices low
Over the course of the last decade, the innovations in VoIP-based communications technology have allowed a revolution to take place in the way that prisoners are able to communicate with family members on the outside. Prior to the advent of cheap and effective internet telephony, inmates were often forced to pay exorbitant rates just to talk with their loved ones for a few minutes per month. Now, companies such as Securus Technologies, one of the leading communications providers for inmates in the United States today, are empowering prisoners across the nation to stay in nearly constant touch with their loved ones on the outside. This not only helps form strong, pro-social relationships between the prisoners and those on the outside, it also enables the many millions of children with incarcerated fathers to maintain meaningful relationships with them.
As the head of Securus, Rick Smith has been one of the key figures in the incredible volume of innovation that has taken place in the prison communication space over the last decade. After taking the helm in 2008, Smith made it his mission to invest heavily in the innovation of new technologies, particularly proprietary innovations, such as VoIP-based communications technology. Read more articles at securustech.net.
This eventually led to the development of the cutting edge Secure Call Platform, a calling platform that allows for high definition, face-to-face communication between family members and prisoners at some of the cheapest rates that the prison communications industry has ever seen. Across the country, inmates are able to stay in nearly constant touch with their loved ones, paying just $0.15 per minute, on average. At these rates, it is possible for even the most indigent prisoners to remain in consistent touch with their loved ones on the outside. This has demonstrated, positive effects, including the ability to socialize to outside, law-abiding norms.
Prior to the advent of cheap outside communications, prisoners were often forced to turn inward for their social needs, forcing them to become socialized to the criminal milieu that predominates in all of the nation’s prisons. This led to what criminologists refer to as institutionalization – the process of inmates becoming socialized to the prison environment to such an extent that they are no longer capable of functioning outside of prison walls. Read more on glassdoor.com about Rick Smith Securus.
More than any other, Rick Smith has done much to remedy the threat that institutionalization poses to the nation’s millions of inmates serving long-term sentences of incarceration. With the ability to communicate on a regular basis with law-abiding citizens on the outside of prison, inmates who have access to technologies such as Securus’ Secure Call Platform have a far greater chance of being successfully resocialized to societal norms. Therefore, it is not only the prisoners in their family members who save money but also society at large, which does not have to pay the increased incarceration costs to house institutionalized inmates.