Securus Technologies is a tech company that serves the correctional sector. It was established in 1986 in Dallas, Texas, where its main offices are located. The firm serves several prisons across the U.S. To reach its target market, Securus has opened offices in Atlanta, Allen and Carrollton. Currently, they have contracts with about 2,600 U.S. correctional facilities.
Since the inception of the firm, it has offered quality services. Their service delivery and customer service has allowed them to stay ahead of their competition. Securus Technologies aims at offering cutting-edge tech solutions that improve lives of those held in various correctional centers. Also, they work towards boosting public safety. Securus’ services are powerful, simple and secure. What’s more, they’re easy to access.
In 2016, Securus Technologies revealed that they had invested over half a billion in acquisitions, innovations and patents. The company hires thinkers, technologists, engineers and designers who work around the clock to develop innovative solutions. When developing different products, Securus prioritizes on the needs of inmates as well as their family and friends. Over time, the company has become a leader in the correctional sector because of its dedication towards serving a large client base that includes more than 1 million convicts.
Services from Securus allow inmates to communicate with their loved ones. Also, they enable prisoners to access technology that allows them to know what’s happening outside the prison walls. Some of Securus Technologies’ services include verification, public info delivery, incident management, communications, inmate self-service, data management and monitoring solutions.
Customers of Securus have lauded the company for offering excellent services. One customer commented that he was happy with Securus’ tech services because they enabled him to obtain information that would be used against a corrupt staff member. Another customer said that records from a monitored call allowed him to get information about one of the inmate’s drug business and alcohol use in the prison.