Category Archives : Prison Communication

Securus Technologies, Offering Satisfactory Solutions to Correctional Facilities

Securus Technologies is a tech company that serves the correctional sector. It was established in 1986 in Dallas, Texas, where its main offices are located. The firm serves several prisons across the U.S. To reach its target market, Securus has opened offices in Atlanta, Allen and Carrollton. Currently, they have contracts with about 2,600 U.S. correctional facilities.


Since the inception of the firm, it has offered quality services. Their service delivery and customer service has allowed them to stay ahead of their competition. Securus Technologies aims at offering cutting-edge tech solutions that improve lives of those held in various correctional centers. Also, they work towards boosting public safety. Securus’ services are powerful, simple and secure. What’s more, they’re easy to access.


In 2016, Securus Technologies revealed that they had invested over half a billion in acquisitions, innovations and patents. The company hires thinkers, technologists, engineers and designers who work around the clock to develop innovative solutions. When developing different products, Securus prioritizes on the needs of inmates as well as their family and friends. Over time, the company has become a leader in the correctional sector because of its dedication towards serving a large client base that includes more than 1 million convicts.


Services from Securus allow inmates to communicate with their loved ones. Also, they enable prisoners to access technology that allows them to know what’s happening outside the prison walls. Some of Securus Technologies’ services include verification, public info delivery, incident management, communications, inmate self-service, data management and monitoring solutions.


Customers of Securus have lauded the company for offering excellent services. One customer commented that he was happy with Securus’ tech services because they enabled him to obtain information that would be used against a corrupt staff member. Another customer said that records from a monitored call allowed him to get information about one of the inmate’s drug business and alcohol use in the prison.

Securus Technologies Sets the Pace in Delivering Innovative Technology Solutions to Correctional Facilities

Securus Technologies is a privately held technology company that provides communication solutions, inmate monitoring and data management solutions to correctional facilities. We are based in Dallas, Texas. We serve more than three thousand facilities and over a million inmates. Our portfolio includes public safety solutions, incident management and emergency response, investigation, biometric analysis, monitoring products, and information management solutions among others.


Securus Technologies was created out of a merger of two leading prison technology providers, T-Netix and Evercom, in 2004. We enable inmates to connect with their families and associates. The technology solutions we enable facilities to manage their inmate populations while maintaining public safety efficiently. We were the first company to offer video visitation solutions saving families and facilities logistical expenses and enabling better communications.


We have rapidly grown to become the biggest provider of prison services through investments in technology and strategic acquisitions. Between 2012 and 2015, we made more than nine acquisitions of technology and complimentary service providers such as Syscon Justice Systems, CellBlox, Guarded Exchange, Telerus, and Primonics among others. In a bid to demonstrate our commitment to public safety, we recently published customer comments on how the technology solutions we provide are helping them prevent and solve crimes in correctional facilities.


Additionally, we recently received an A+ rating and formal accreditation by the Better Business Bureau for advances in enabling transparency and trust in our communications. We have a strong focus on human capital and technology investments. We pride ourselves in having experienced personnel including engineers, designers, and technology specialists who implement and manage our comprehensive technology systems.


We operate a dedicated call center and a responsive customer care department. We have continuously diversified our product portfolio to meet the changing demands of correctional facilities and inmates. Continuing our pioneering culture, we have over two hundred technology patents with numerous others waiting for approval.



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